Contact
Reach the right team without the noise
Use the contact form for membership, product, verification, or partnership questions. Concours keeps support simple and routes trust-related issues directly to the right inbox.
Verification help
verify@concours.ioQuestions about identity checks, seller review, and listing approval.
Trust & safety
trust@concours.ioReport suspicious activity, inaccurate listings, or account concerns.
Send a Message
Before You Send
Choose the closest subject
Selecting the right subject line speeds up routing, especially for verification questions and trust-related reports.
Include the listing or account context
Add the relevant vehicle, conversation, or user details so the team can investigate without another round-trip.
Use email for urgent trust issues
If the issue involves fraud, impersonation, or a compromised account, email trust@concours.io directly.
FAQ
Common Questions
How quickly will I receive a response?
We review messages during business days and prioritize account, verification, and trust-related issues first.
Can I schedule a call with the team?
Most requests start over email. If a live conversation is the fastest way to solve the issue, the team can arrange one.
I need help with verification. Who should I contact?
For verification-related questions, select "Verification Help" in the form or email verify@concours.io directly.
Can I ask about partnerships or dealer onboarding?
Yes. Choose "Partnership Opportunity" in the form or email hello@concours.io with context about your inventory, audience, or service.
How can I report a security concern?
For urgent security concerns, email trust@concours.io and include the relevant listing, account, or conversation details.
Prefer to browse first?
Explore the marketplace and see what Concours has to offer before reaching out.